About Us & FAQ's

ABOUT US

When you find yourself bored of trawling through pages of fast fashion, searching for something new and innovative you realise something. It’s time to go out and design it yourself because no one else is going to do it for you. The birth of Perch Clothing came from this situation, with a desire to see eras of fashion combine, utilising the best aspects of each generations fashion success, not just hopping onto the latest trend.  

Perch Clothing isn’t designed with a single or specific target audience in mind. We aim to make clothes that will to appeal to all, especially those who appreciate unique and colourful designs. We know that most people share the same core values deep down. To support this we aim to use organic and sustainably sourced products and materials wherever possible. 

Finally we hope you like what you find, and if you have any questions please drop us a message at perchclothing@yahoo.com we would love to hear from you. 

FREQUENTLY ASKED QUESTIONS  (FAQ’s) 

DELIVERY 

All of our products are made to order, especially for the individual who’s bought them. Orders are processed Monday-Friday, excluding weekends and major holidays, and are typically shipped within 3-5 business days. You will receive updates as your order progresses through the production schedule. 

RETURNS 

Usually things go to plan, but we also understand that sometimes they don’t. Please see below for returns information.

Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Claims deemed as an error on our part will be refunded. 

Before returning anything please contact perchclothing@yahoo.com for return address details and to discuss the return reason. 

EXCHANGES 

We do not typically offer exchanges, please contact us at perchclothing@yahoo.com if you wish to discuss this. 

ORDER CONFIRMATION 

Upon receipt of your order we will send you a confirmation email. Following this, you will receive another email post production, informing you the goods are shipped. This will also contain delivery information such as tracking number etc.